Dk345 Terms and Conditions — Know Before You Play

Dk345 (hereinafter referred to as "we", "dk345", or the "Platform") is an international online gaming platform serving users in Bangladesh and other countries. These Terms and Conditions apply to the use of dk345's website, mobile app, and all related services.

By creating an account or using the dk345 platform, you automatically agree to these Terms and Conditions, our Privacy Policy and Responsible Gaming Policy will be considered as acceptance. If you do not agree to these terms, please refrain from using dk345.

To create an account and use dk345's services, you must meet the following eligibility requirements:

• You must be at least 18 years dk345 strictly prohibits underage gaming.
• You must not be a resident of any country or region where online gaming is prohibited by law.
• Each individual may only One account can be created. If multiple accounts are found under the same person, all of them will be closed.
• All information provided at the time of registration must be accurate, truthful, and up to date.
• If members of the same household use multiple accounts from the same device or IP address, dk345 reserves the right to investigate.
• Registering an account under a corporate entity or institution name is not permitted.

The security of your dk345 account is entirely your responsibility. Please keep the following in mind:

• Never share your password or login credentials with anyone.
• Use a strong password and change it regularly.
• Dk345 will never ask for your password via email or phone.
• If you suspect unauthorized access to your account, contact dk345 Support immediately.
• Avoid logging into your dk345 account over public Wi-Fi.

Dk345 shall not be held liable for any unauthorised activity on your account resulting from your own negligence or sharing of account credentials.

The following rules apply to deposits on dk345:

• Dk345 supports multiple payment methods, including bKash, Nagad, Rocket, and bank transfer.
• When making a deposit, you must use a payment account registered in your own name.
• Deposits made through third-party payment methods will be cancelled and an investigation will be initiated.
• Minimum deposit amounts may vary by payment method, and dk345 reserves the right to change them at any time.
• Dk345 complies with international anti-money laundering regulations and reserves the right to investigate any suspicious transactions.
• Deposit processing time may range from a few minutes to several hours depending on the payment gateway.

Completing the KYC (Know Your Customer) process is mandatory before withdrawals can be processed on dk345. The following documents are required:

• A clear copy of your National ID (NID) or passport.
• Proof of current address (utility bill or bank statement).
• A screenshot or proof of the payment method used for the deposit.

Please also keep the following withdrawal rules in mind:

• Withdrawal requests are typically 24–72 hours are processed within.
• Withdrawals will be sent to the same payment method used for the original deposit.
• Withdrawals may be on hold if the deposit wagering requirements have not been met.
• Dk345 reserves the right to carry out additional verification for large withdrawal requests.

The following terms apply to all bonus and promotional offers on dk345:

• Each bonus offer has its own wagering requirements, which are clearly stated on the offer page.
• The welcome bonus is for new members only and applies to the first deposit.
• Bonus balance cannot be withdrawn directly — it becomes withdrawable only after the specified wagering requirements are met.
• Stacking multiple bonuses is generally not permitted unless explicitly stated in the offer.
• Bonus abuse (arbitrage, bonus hunting, etc.) may result in account suspension at dk345's discretion.
• Dk345 reserves the right to modify or cancel any bonus offer at any time.

The following general rules apply at all times when playing games on dk345:

• Each game has its own rules, which can be viewed after launching the game. It is your responsibility to read the rules before you start playing.
• If a technical issue occurs during a gaming session, dk345 will determine the outcome based on server logs.
• Game Results Certified RNG (Random Number Generator) determined and cannot be challenged.
• The dealer's decision is final in Live Casino games.
• For Sports Betting, event results are determined based on the official announcement of the relevant sports authority.
• Winnings resulting from any bug or error in the game software will not be considered valid.

The following activities are strictly prohibited on dk345 and will result in account closure:

• Use of bots, automated software, hacking tools, or any other unfair technical advantage.
• Collusion (coordinating with other players to gain an unfair advantage).
• Using dk345 for money laundering or illegal financing purposes.
• Cyber attacks targeting dk345's systems or servers.
• Threatening, harassing, or abusive behaviour toward other members.
• Creating an account under a false identity or using someone else's identity.
• Deliberately exploiting game bugs or errors for personal gain.
• Abusive or aggressive behaviour toward dk345 staff.

Dk345 places responsible gaming at the top of its priorities. We believe gaming should be a source of fun and entertainment — never stress or financial harm.

• You can set daily, weekly, or monthly deposit limits on your account.
• You can suspend your account for a set period using the Self-Exclusion feature.
• If you notice signs of gaming addiction, the dk345 support team is ready to help.
• Enable parental controls to keep minors away from gaming.

For more details, visit our Responsible Gaming View page.

Dk345 reserves the right to temporarily suspend or permanently close accounts under the following circumstances:

• For violating these Terms and Conditions.
• If KYC verification fails or false information is provided.
• If evidence of suspicious or fraudulent activity is found.
• Under instruction from law enforcement authorities.
• If the account has been inactive for an extended period (more than 12 months).

You may also contact dk345 support at any time to request account closure. If you have a valid balance, you will be given the opportunity to withdraw your funds before the account is closed.

All content on the dk345 platform — including logos, trademarks, game graphics, software, text, designs, and other materials — is the property of dk345 or its licensors.

• Copying, reproducing, selling, or distributing any content without prior written consent from dk345 is strictly prohibited.
• Taking screenshots of the site for personal, non-commercial use is permitted.
• Creating fake websites or social media pages using the dk345 name or logo is strictly prohibited.

Dk345 shall not be held liable for any losses arising from the following circumstances:

• If a gaming session is interrupted due to loss of internet connection or a technical issue.
• Delays or errors caused by third-party payment gateways.
• Due to unexpected server downtime.
• Due to unauthorised access to your account caused by your own negligence.
• In the event of force majeure (natural disasters, war, cyber attacks, etc.).

Dk345's total liability shall under no circumstances exceed the value of the transaction in question.

Dk345 reserves the right to change, amend, or update these Terms and Conditions at any time. Notifications will be issued based on the nature of the changes:

• Minor Changes: This page will be updated directly, and the date of the last update will reflect the change.
• Major Changes: Active members will be notified via email and platform notifications.

Continued use of dk345 after any changes are made will be considered acceptance of the updated terms. We recommend checking this page regularly.

If you have any questions or complaints regarding these Terms and Conditions, please contact the dk345 support team. Our support team is available 24/7, seven days a week.

• Email: [email protected]
• Live Chat: Available after logging into the platform.
• Response Time: Usually within 24 hours.